At UniBeliefs, we strive to provide high-quality natural stone jewelry. However, if you are not completely satisfied with your purchase, we offer a simple return and refund process.
1. Return & Refund Eligibility
- Customers must place a return request within 3 days of receiving the product.
- The product must be in its original packaging, unused, and in the same condition as received.
- A clear image of the defect or issue must be shared for verification.
2. Return Process
- Initiate a Return: Contact our support team at support@unibeliefs.com or WhatsApp 9697751810 within 3 days of delivery.
- Provide Proof: Share images of the product and the issue for verification.
- Approval & Pickup: Once approved, we will arrange a return pickup (if applicable). The item should be securely packed.
- Refund Process: If all return conditions are met, the amount will be refunded via the same payment method within 3 business days after we receive and inspect the product.
3. Non-Returnable Items
- Personalized or customized jewelry.
- Products damaged due to improper handling.
- Items without original packaging or invoice.
4. Contact Us
For any refund or return inquiries, reach out to us at:
📧 Email: support@unibeliefs.com
📞 WhatsApp/Call: 9697751810
